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May 25, 2005

Plaza Midwood

The birth of a brand?
Plaza Central leaders consider emphasis on furniture

DOUG SMITH

The Next Big Thing

The next big thing in furniture shopping might be within a 10-minute drive of Charlotte 's uptown skyscrapers.

Plaza Central could become a destination for antique, modern and consignment furniture if the business district's leaders decide to adopt an emerging branding strategy.

Plaza Central Partners, a neighborhood organization that focuses on business, inventoried the district and discovered to their surprise 18 furniture-related stores.

"The only category that had a larger representation was locally owned restaurants, with more than 20," said John Nichols, president of Plaza Central Partners. "Furniture seemed to have the most potential when we talked about what our branding niche should be."

Branding is as important in neighborhood revitalization as in the corporate world.

In Charlotte , for example, South End brings to mind images of restored industrial buildings, showrooms and restaurants. NoDa evokes art, entertainment, funky shops and gallery crawls.

"Branding for these districts makes a lot of sense," said city planner Laura Harmon. "They definitely benefit from it."

One way to reinforce a brand, she said, is for leaders to determine the type of tenants a district is seeking and make sure they get the first opportunity to lease space when it becomes available.

Developer Tony Pressley of MECA Properties was a pioneer in South End's economic re-emergence and successful branding in the 1990s.

"One of the things that truly helped us is we recruited SouthEnd Brewery and convinced the ownership to take the name of the neighborhood," he said.

In the early years, that attracted tourists, celebrities and sports stars, keeping South End in the public eye.

But over time, Pressley said, leaders realized that "what we really had to have was a sustainable economy -- a real payroll, real homes. We needed more than restaurants and entertainment."

The thrust shifted to attracting design-related businesses and home-furnishings showrooms to complement the first wave of revitalization.

Plaza Central, which emerged amid the neighborhoods of Plaza-Midwood, Commonwealth-Morningside, Belmont , Elizabeth and Chantilly , has a rich commercial history dating to the 1920s.

Following World War II, the business strip along Central became known as the "Miracle Mile," a tribute to its thriving shops, services, restaurants and movie theater.

Businesses struggled to survive a suburban exodus that began in the 1960s, but now the district is in the midst of a commercial comeback.

A 1998 survey counted 123 retail stores in Plaza Central, and recently developers have shown interest in bolstering the retail with residential condos.

Plaza Central Partners' branding idea still is in the embryonic stage, but Nichols expects members to discuss it again at the organization's June board meeting.

"We want to continue to promote our restaurants and unique shops, but we need to let people know they will see furniture stores and antiques here that they won't see at suburban retail centers," he said.

The district's recognizable name won't be changed, Nichols said.

He hopes Plaza Central Partners will select a branding theme focusing on the district's concentration of furniture-related businesses and start recruiting similar stores within about three months.

The idea, he said, is to get people to think furniture when they see the name Plaza Central.

Steve Highsmith, owner of Antique Kingdom at 700 Central Avenue in Plaza Central, doesn't have a problem with more competitors. He said they would pull in customers for everyone.

"A lot of people already are browsing here," Highsmith said. "If people can't find what they're looking for in my place, I send them down the road to the others."

Nichols, a commercial real estate broker and owner of The Nichols Co. , said the cost of retail space in Plaza Central could give the organization a business recruiting edge.

"Here, retail space would range from a low of about $12 a square foot (annually) to a high of $17 to $18 a square foot," he said. "In the shopping centers of south Charlotte , you're looking at the mid- to high $20s."

Mecklenburg 's average annual retail rental rate at the end of 2004 was $18.68 a square foot, according to Karnes Research Co.

One last word of advice from Pressley as Plaza Central prepares to embark: "Branding is a marathon, not a 100-yard dash," he said. "You have to work at it every day, every week; take every opportunity to get it in print; get out there and reinforce it."

 

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