Leadership used to be so easy.
In the '40s a handful of white Charlotte businessmen and
politicians known as The Round Table made public policy over lunch
at Ivey's department store. The City Council privately decided
contentious issues -- including a route for the new Independence
Boulevard -- over dinner at a country club.
Today it's more complicated.
Social and economic changes, as well as sheer growth, are forcing
public decisions to become more inclusive, and making consensus more
elusive.
"There are so many more people you have to reach out to
market an idea and gain support," says Charlotte Mayor Pat
McCrory. "And that takes a lot more time and effort than ever
before."
Over the next 30 years the region is expected to double in size
to 4 million people. Decisions both big and small will determine how
it grows. They'll affect the quality of life and sense of community.
Strong communities have strong leaders, both political and civic.
But as more people crowd the table for a voice in decisions,
leadership faces new challenges. The big questions:
Who will lead? How can they lead effectively? And how can they
work across city and county boundaries when local problems become
regional ones?
In places such as Atlanta the answers have not been
encouraging.
"Our leadership has sprawled just (like) our houses and our
roads," says Sam Marie Engle, director of the Kenneth Cole
Leadership Forum at Atlanta's Emory University. "There's a lot
more sense of competition than cooperation. Counties are competing
against each other rather than recognizing that they have common
interests and concerns, that they're all part of one region."
Experts say leadership in such a fast-growing area requires
special skills. Among them: having a clear vision and communicating
and collaborating effectively with a diverse constituency.
In the Charlotte area, efforts are under way to build leaders who
foster cooperation both within and among communities. New leaders
are emerging. Others are learning new ways to lead.
Finding connections
Three years ago Michael De Vaul moved from Illinois to Highland
Creek, a subdivision in the University City area with more than
7,000 people, many fellow transplants."I thought, `Holy cow,
we've got to figure out a way to connect,' " says the
42-year-old De Vaul, who runs the University City YMCA.
Newcomers like him helped Mecklenburg County grow by 200,000
people in the past decade. Some are isolated by language, others in
suburban enclaves. While older neighborhoods have had generations to
develop leaders and connections, new ones often start from scratch.
Connections are few in University City, a collection of malls and
subdivisions around UNC Charlotte. Many of its more than 100,000
residents drive cars with front vanity plates that tout not their
college or city but their subdivision. There are nearly 200
neighborhood associations, but few leaders focused on the area as a
whole.
De Vaul is among those trying to change that.
He co-chairs a leadership development program sponsored by
Charlotte's Community Building Initiative. A diverse group of
participants is getting to know one another and their community. By
linking with each other, they're trying to build ties to the larger
city.
"We're modeling what we'd like the community to be,"
says Ann Clark, the group's other co-chair and regional
superintendent for Charlotte-Mecklenburg high schools.
Like much of the region, Charlotte prides itself as a meritocracy
where ideas and energy are more important than bloodlines. Community
leaders say the city embraces those willing to give back, no matter
where they came from.
The University City program is one of several nurturing such
people as leaders. Similar efforts, such as the Charlotte-based Lee
Institute, bring together people from the region.
"By developing leaders at the grassroots level," De
Vaul says, "we'll have more people involved in the building of
Charlotte."
Business has many voices
For years business and leadership were synonymous in Charlotte.
"Charlotte," said a 1960 Observer editorial, "is
run, primarily and well, by its Chamber of Commerce."
Years later CEOs such as Hugh McColl Jr., Ed Crutchfield and the
late Bill Lee still made things happen with a phone call. Now their
successors at the Bank of America, Wachovia Corp., Duke Energy and
other companies have broader agendas competing for their attention.
The banks are among the largest in the country; Duke has operations
on five continents
"The CEOs and higher-ups are paying more attention to global
issues than local (ones)," says Karen Geiger, director of the
McColl Executive Leadership Institute at Queens University. "So
someone needs to take care of the local community, and that's
probably up to more of us now."
Wachovia chairman Ken Thompson agrees.
"It has to be people from all walks of life in this
community because it is a bigger, more complex community than it was
25 years ago," Thompson says. "It's going to be cobbled
together in a much more democratic way than it was."
Like the overall community, business is increasingly fragmented.
Mecklenburg has separate chambers for Hispanic, Asian and African
American businesses.
Umbrella groups such as the Charlotte Chamber are trying to
embrace the diversity through seven area councils representing
geographic parts of Mecklenburg. Business leaders know they're an
important voice, but now one of many at the table.
"It's not the same game," says Chamber President
Carroll Gray. "We've had to collaborate more."
That's also true in Anson County, where the influence of textile
executives has faded along with their industry.
"You would have a few folks who were able and had the
ability to make decisions for the community," says county
manager Chris Wease. "But ... we (have to) engage those new
(people as) leaders and get them involved in the process."
That's true within communities. And it's true between them.
Crisis forces cooperation
When Shelby's First Broad River ran dry for the first time in
memory last year, leaders scrambled to find a new water source. With
little choice, they turned to Kings Mountain. The Cleveland County
towns put aside long-held turf battles and arranged to share
water."We're sort of at the baby steps of trying to work within
the different groups within our county as a step to looking beyond
the county," says Betsy Fonvielle, a Shelby City Council
member.
A lack of water, dirty air and crowded highways are problems not
confined by political boundaries. That means that leaders have to
work with others -- and even learn their names.
Voices & Choices, a non-profit regional planning group,
recently convened public officials from Mecklenburg and a half-dozen
neighboring jurisdictions to discuss a proposed greenway. Most
leaders were meeting for the first time. At least one didn't know
participant Tom Cox was chairman of the Mecklenburg commissioners.
Experts say to be effective, leaders increasingly must work
together even while trying to win public support.
Over the past 50 years public votes on major Charlotte projects
-- including arenas, the airport and the Mint Museum -- failed the
first time they were put to voters. They passed only after officials
reached out to build support and consensus.
"The more people who get involved, the better the final
product," says Charlotte historian Tom Hanchett.
Harmony takes time
In fast-growing communities, consensus can be hard to find.
In 2001 Charlotte officials offered voters a referendum for a new
arena. Hastily assembled, it was a complicated plan that bundled an
arena with arts-facility projects. Business leaders backed it. So
did most of the City Council and traditional community leaders.
Voters rejected it, 57 percent to 43 percent.
McCrory says he and other supporters didn't do enough to reach
"new Charlotte," newcomers congregated in suburbs. In some
cases, he says, there's no time for consensus.
Last year, when the NBA promised Charlotte a new team if it built
an arena, the City Council bought land and negotiated a contract --
all without a referendum. Critics fumed. But Carolyn Lukensmeyer,
president of America Speaks, a group that fosters grass-roots
decision-making, says leadership doesn't always require consensus.
"Citizens still want decisive leaders," she says.
"They want leaders who will listen to all points of view. But
they don't want leaders who always wait for consensus."
Decisiveness is something the Atlanta region could use more of,
says Emory University's Engle.
"In some ways there are too many leaders," she says.
"There are so many individual agendas."
For leaders, it remains a balancing act.
"Communications has become a much more integral part of
leadership," says McCrory. "In one way it's a challenge.
But in another way it's an opportunity."
Leadership Development
Here are some Charlotte-area groups that offer leadership
programs.
• Leadership Charlotte: (704)
688-2888.
• The Charlotte Region Chapter
of the American Leadership Forum through the Lee Institute: (704)
714-4454
• The Community Building
Initiative: (704) 333-2595.
• The McColl Executive
Leadership Institute at Queens University: (704) 337-2309.